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Cancellation

Cancellation policies & order processing methods differ for different payment options. Please refer below for more details.

1. Cancellation policy for payments made through Visa / Master Credit or Debit Card.  visa  master  debit

  • Customers can cancel their orders within 24 hours of ordering, beyond which your order might get processed.
  • Customers can cancel their orders by sending email to support@shopatsimba.com or by callings us. Please refer to Contact Us link for our contact number.
  • Refund amount will be credited into your Credit/Debit card account within 7-10 working days from the date of cancellation.

2. Cancellation policy for payments made through Cash on Delivery (COD).  COD

  • Customers can cancel their orders within 24 hours of ordering, beyond which your order might get processed.
  • Customers can cancel their orders by sending email to support@shopatsimba.com or by callings us. Please refer to Contact Us link for our contact number.
  • Refund amount will be in the form of Cheque. Please allow 7-10 working days for the refund cheque to reach your billing address from the date of cancellation.

3. Cancellation policy for payments made through Net Banking (Direct Debit To Bank Accounts).  NetBanking

  • Customers can cancel their orders within 24 hours of ordering, beyond which your order might get processed.
  • Customers can cancel their orders by sending email to support@shopatsimba.com or by callings us. Please refer to Contact Us link for our contact number.
  • Refund amount will be credited into your Bank Account within 7-10 working days from the date of cancellation.

4. Cancellation policy for payments made through Debit Card (ATM cum DebitCard).  debit

  • Customers can cancel their orders within 24 hours of ordering, beyond which your order might get processed.
  • Customers can cancel their orders by sending email to support@shopatsimba.com or by callings us. Please refer to Contact Us link under Customer Information for our Telephone Number.
  • Refund amount will be credited into your Debit Card Account within 7-10 working days from the date of cancellation.

5. Cancellation policy for payments made through Cash Card.  cash

  • Customers can cancel their orders within 24 hours of ordering, beyond which your order might get processed.
  • Customers can cancel their orders by sending email to support@shopatsimba.com or by callings us. Please refer to Contact Us link for our contact number.
  • Refund amount will be credited into your Debit Card Account within 7-10 working days from the date of cancellation.

6. Cancellation policy for payments made through Mobile Payments (State Bank of India/Paymate).  mobile

  • Customers can cancel their orders within 24 hours of ordering, beyond which your order might get processed.
  • Customers can cancel their orders by sending email to support@shopatsimba.com or by callings us. Please refer to Contact Us link for our contact number.
  • Refund amount will be credited into your Mobile Account within 7-10 working days from the date of cancellation.